At ph 36, your personal data is handled with the highest level of care and transparency. This Privacy Policy explains what information we collect from Filipino players, how we use it, and the steps we take to keep it secure on ph36.pro.
Last updated: June 2025 · Effective for all ph36.pro accounts
When you register and use ph 36, we collect certain personal information that is necessary to operate your account and deliver our services to you as a Filipino player. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines, which are required during the account registration process. We also collect financial information such as your preferred payment method details and transaction history, which are needed to process deposits and withdrawals in Philippine pesos (PHP). During identity verification, we may request a copy of a government-issued ID, such as a Philippine passport, driver's licence, or national ID, to confirm your identity and age eligibility. When you use our platform — whether on mobile or desktop — we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for players across the Philippines. We do not collect any information beyond what is reasonably necessary to provide our services and comply with applicable regulations.
The personal information we collect from you is used exclusively to operate, maintain, and improve the ph 36 platform and the services we provide to Filipino players. Your account details are used to verify your identity, process your transactions, and communicate important updates about your account or our platform. Financial data is used solely to facilitate deposits, withdrawals, and the settlement of winnings in Philippine pesos, and is never used for any purpose unrelated to your account activity. Technical and usage data helps us identify and resolve platform issues, optimise performance on mobile devices, and ensure that our sports betting and live casino features work reliably for players across the Philippines. We may also use your contact information to send you service-related communications, such as account verification emails, transaction confirmations, and security alerts — we do not send unsolicited promotional messages without your consent. Where required by law or by our licensing obligations, we may use your information to fulfil regulatory reporting requirements or to cooperate with lawful requests from Philippine authorities. All use of your data is governed by the principles of purpose limitation and data minimisation, meaning we only use what we need, for the reasons we have stated.
ph 36 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — your data belongs to you, and we treat it accordingly. We may share limited information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, but only to the extent necessary for them to perform their specific function. All third-party partners who handle your data on our behalf are contractually required to maintain appropriate data security standards and to use your information only for the purpose for which it was shared. In cases where we are legally required to disclose information — for example, in response to a valid court order, regulatory inquiry, or law enforcement request from Philippine authorities — we will comply with our legal obligations while taking reasonable steps to notify you where permitted. If ph 36 undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, but only under the same privacy protections described in this policy. We will never share your data with any entity that intends to use it for purposes inconsistent with this Privacy Policy. Your trust is fundamental to how we operate, and we take our data-sharing responsibilities seriously.
We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and ph36.pro is encrypted using secure protocols, and sensitive account information is stored using appropriate encryption and access controls on our servers. Access to your personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection responsibilities. We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by our legal and regulatory obligations under Philippine law. When your data is no longer needed, it is securely deleted or anonymised in accordance with our data retention schedule. If you believe your account data has been compromised or you have concerns about how your information is being stored, please contact our support team immediately so we can investigate and take appropriate action. We continuously review and update our security practices to address emerging threats and to maintain the highest possible standard of data protection for our Filipino players.
As a registered player on ph 36, you have the right to access the personal information we hold about you at any time by contacting our support team with a written request. You also have the right to request correction of any inaccurate or incomplete information associated with your account, and we will process such requests promptly. If you wish to request deletion of your personal data, you may do so subject to our legal and regulatory retention obligations — we will inform you of any data we are required to retain and the reason for doing so. You have the right to object to or restrict certain types of processing of your data, and to withdraw any consent you have previously given, without affecting the lawfulness of processing carried out before the withdrawal. If you have concerns about how ph 36 handles your personal information, you are encouraged to contact us directly so we can address your concern in a timely and transparent manner. We are committed to responding to all data-related requests within a reasonable timeframe and to keeping you informed throughout the process. Your privacy rights are important to us, and we will always work to uphold them in line with applicable Philippine data protection principles.
ph 36 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements in the Philippines. When we make material changes to this policy, we will update the effective date shown at the top of this page and, where appropriate, notify registered players through the platform or via their registered contact details. We encourage you to review this Privacy Policy periodically so that you remain informed about how we are protecting your personal information. Your continued use of ph36.pro after any changes have been published constitutes your acceptance of the updated policy. If you do not agree with any changes, you should discontinue use of the platform and contact our support team to discuss your account. This policy is intended to be read alongside our Terms and Conditions, which together govern your use of the ph 36 platform. If you have any questions about this Privacy Policy or how your data is handled, please reach out to our support team — we are always happy to help.
If you have any questions about how ph 36 handles your personal data, or if you would like to exercise any of your data rights, our support team is ready to assist. You can also visit our FAQ for quick answers to common questions from Filipino players.